Your privacy is not merely a legal obligation to us — it is a responsibility we take seriously. This document clearly explains how yes365 collects, uses, stores and protects your personal information as a platform member.
Six core pillars underpinning yes365's commitment to protecting each member's personal information.
Every bit of information flowing between your device and yes365's servers is protected by 256-bit SSL encryption. This means no one — including our own system architects — can read your data in transit.
Your personal data is stored on servers equipped with multi-layer firewalls, role-based access controls, and continuous audit logging. Only staff with specific authorisation can access sensitive data, and every access is recorded.
Your yes365 account is protected by two-factor authentication, requiring an OTP code in addition to your password. Even if your password is compromised, your account remains secure as long as your authentication device stays in your possession.
Yes365 has never and will never sell, rent or share members' personal information with advertisers, data brokers or any third party unrelated to platform operations. Your data belongs to you — not our business assets.
All yes365 data handling practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect your right to access, correct and request deletion of your personal data at any time.
This Privacy Policy is reviewed and updated periodically in line with technological developments, legal changes, and member feedback. You will be notified via email and in-platform notices whenever material changes occur.
Summary: yes365 collects only the data required to operate the platform, protects it with industry-leading encryption, does not sell it to third parties, and gives you full control over your personal information at any time.
Yes365 collects your personal information through several channels — either directly when you register and use the platform, or automatically through technologies used while you browse our site. The following are the categories of information we collect:
Information you provide directly:
Information collected automatically:
Data Minimisation Commitment: yes365 follows a data minimisation principle — we only request information that is genuinely necessary to deliver our services, comply with the law and protect your account. No irrelevant personal questions.
Every piece of information we collect has a clear and legitimate purpose. yes365 uses your personal data for the following purposes:
Yes365 does not sell, rent or disclose your personal information to third parties for marketing or commercial purposes without your consent. However, there are limited situations where data sharing is necessary for platform operations:
| Data Recipients | Purpose of Sharing | Legal Basis |
|---|---|---|
| Payment Processors | Processing member deposits and fund withdrawals | Contract performance |
| KYC Service Providers | Member identity and document verification | Legal obligation |
| Game Providers | Gaming account management and transaction records | Contract performance |
| Legal Authorities | Compliance with court orders or official investigations | Legal obligation |
| Cloud Services | Secure data storage and processing | Legitimate interest |
All third-party partners who receive your data are required to sign strict data confidentiality agreements and adhere to security standards equal to or exceeding those of yes365 itself.
We continuously invest in security infrastructure to keep your data safe. The technical and organisational measures we implement include:
While no system can guarantee 100% absolute security, we are committed to implementing industry best practices and responding promptly should any security incident affecting your data occur.
Yes365 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us recognise you on subsequent visits.
You can manage cookie settings through your browser or the yes365 account settings section. Please note that disabling essential cookies may affect platform functionality.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and yes365's policies, you have the following rights regarding your personal data:
To exercise any of the above rights, please contact the yes365 support team via the 24/7 live chat on the platform. We will process your request within 14 business days.
Yes365 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by law:
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be associated with you.
The yes365 platform may contain links to third-party websites or services such as game providers or our official social media channels. Please note that this Privacy Policy applies solely to the yes365 platform.
Yes365 is not responsible for the privacy practices or content of any third-party websites. We encourage you to read the privacy policy of each website you visit separately before providing any personal information.
Yes365 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technology used. When material changes occur, we will:
Continued use of the yes365 platform after changes take effect will be considered your acceptance of the updated Privacy Policy. If you do not agree, you have the right to close your account before those changes come into effect.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact the yes365 Data Protection Officer through the following channels:
We are committed to responding to all privacy-related enquiries within 3 business days. For complaints requiring deeper investigation, we will provide you with a comprehensive update within 14 business days.
Over 500,000 Malaysian members trust yes365 not only for a top-tier gaming experience, but also because we take the respect and protection of their privacy seriously. Join us today with complete confidence.